Quick answer: All JSwipe purchases are final and non-refundable, including automatic renewals.
- Turn off automatic renewal before your next billing date to avoid a charge you don't want.
- Canceling stops future renewals. It doesn't refund or shorten your current term.
- App Store and Google Play purchases are handled by Apple or Google under their own policies.
- Some states and countries grant limited refund rights regardless of this policy.
All JSwipe purchases are final and non-refundable. This applies to every First Class subscription and add-on, including new purchases and automatic renewals.
Avoiding a charge you don't want
The best way to avoid an unwanted charge is to turn off automatic renewal before your next billing date. Canceling stops future renewals but doesn't refund or shorten your current term. See How do I turn off the auto-renewal?
Purchases made through the App Store or Google Play
If you subscribed through Apple or Google, your payment was processed by that store, and refunds are handled by the store under its own policies. See How do I request a refund?
Your legal rights
Some states and countries provide limited cancellation or refund rights that apply regardless of this policy. Any such rights are described in our Terms of Service.
Need help?
If you have a question about a charge, contact Customer Support.