Quick answer: The fastest way to reach us is Chat. You can also use the contact form.
- Chat: select Chat with us at the bottom of any Help Center page.
- Contact form: use the email address associated with your JSwipe account.
- Not sure which email that is? Check My Profile Account Settings Manage Account Contact Information.
- Add a clear subject, pick the right topic, and include details and screenshots.
Chat with us
Chat is the fastest way to reach us. Select Chat with us at the bottom of any Help Center page.
Use the contact form
Prefer to write? Use the contact form. We respond to every request as quickly as we can.
Tips for your request
- Use the email associated with your account. To check it, go to My Profile > Account Settings > Manage Account. Your email is under Contact Information, and how you sign in is under Sign in Method. If you signed up with Apple and chose to hide your email, this is an Apple relay address.
- Add a clear subject line so we can route your request faster.
- Pick the right topic from the drop-down menu.
- Include all the details in the description.
- Technical issue? Attach a screenshot showing any error message.