Quick answer: JSwipe First Class subscriptions renew automatically at the end of each billing period unless you turn off automatic renewal before your renewal date.
- Bought in the app? Turn off automatic renewal in your Apple or Google account. See How do I turn off the auto-renewal?
- Bought on the JSwipe website? Turn off automatic renewal under My Profile > Account Settings > Subscription > Manage Subscription.
- First Class stays active until the end of your current billing period.
- Deleting the app does not stop automatic renewal.
First Class subscriptions renew automatically at the end of each billing period unless automatic renewal is turned off before your renewal date.
You can buy First Class in the iPhone or Android app, or on the JSwipe website. Where you bought it decides where you turn off automatic renewal.
Before purchasing a subscription, members are able to review our renewal and cancellation policy, which is outlined in our Terms of Service.
Turn off automatic renewal in the app
If you bought First Class in the iPhone or Android app, turn off automatic renewal in your Apple or Google account. For step-by-step instructions, see How do I turn off the auto-renewal?
Turn off automatic renewal on the website
- Go to My Profile > Account Settings > Subscription.
- Select Manage Subscription.
- Choose your active subscription.
- Select Cancel Subscription.
- Choose a reason for canceling and select Confirm Cancellation.
You'll see a confirmation message on screen.
Either way, your First Class membership stays active until the end of your current billing period.
If you were charged for a renewal you didn't want, see How do I request a refund? Refunds for App Store and Google Play purchases are handled by Apple or Google.
If you need help managing your subscription or have questions about a renewal, contact Customer Support.