Quick answer: Where you update your payment details depends on where you bought First Class.
- App Store: update your payment method in your Apple ID settings.
- Google Play: update your payment method in the Google Play app or your Google account.
- JSwipe website: go to My Profile > Account Settings > Subscription > Manage Subscription, then update your card under Payment Methods.
- If an automatic payment fails, you'll be asked to pay the outstanding amount from your profile.
If you bought First Class in the iPhone or Android app
Your payment details are managed by Apple or Google, not by us. Update them with the app store:
- App Store (Apple): update your payment method in your Apple ID settings.
- Google Play: update your payment method in the Google Play app or your Google account settings.
If you bought First Class on the JSwipe website
- Sign in on the JSwipe website.
- Go to My Profile > Account Settings > Subscription > Manage Subscription.
- Select Manage Subscription again.
- Under Payment Methods, update your card details.
Your new payment details are saved and used for future charges.
If an automatic payment fails
If a renewal charge on the website doesn't go through, you'll be asked to pay the outstanding amount manually. This option appears on your profile so you can keep First Class active.
For billing questions we haven't covered, contact Customer Support.