Quick answer: If you bought First Class or extras in the app and they aren't showing, use Restore Purchase.
- Go to My Profile > Account Settings > Subscription > Restore Purchase.
- Make sure you're signed in to the same Apple ID or Google account you used to buy.
- Still not working? Contact Customer Support with a screenshot of your purchase receipt.
Restore a purchase in the app
- Open the My Profile page.
- Select Account Settings.
- Under Subscription, select Restore Purchase.
Make sure your phone is signed in to the same Apple ID or Google account you used to buy First Class.
Still not working?
Contact Customer Support and include a screenshot of your purchase receipt from Apple or Google, or your web purchase confirmation.