This page is for law enforcement, government agencies, and legal professionals. If you are a member looking for help with your account, please use our Customer Support contact page instead.

What we require

In order to provide user account information, we require valid and sufficient legal process, such as a subpoena, search warrant, or court order, depending upon the type of information you are seeking.

Identifying an account

If you obtain legal process for records relating to a JSwipe account, please ensure that it contains at least one of the following unique identifiers:

• the email address used to create the JSwipe account

Where to send legal process

Please direct legal process to JSwipe by either mail or email.

By mail:
JSwipe Customer Care – Black Cap Holdings LLC
111 Town Square Pl Ste 1238
PMB 880258
Jersey City, NJ 07310

By email: support@blackcaphq.com

Please do not send legal process to Customer Support. Requests sent there are not handled by our legal team, and your request will be delayed.

Reservation of rights

JSwipe may accept legal process via these means for its convenience, but preserves and does not waive its right to object to legal process for lack of subpoena power, improper service, or on the basis of any other available objection or right.