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20 results for "Delete account"

  • How do I delete my profile?
    to "reset" your account. A deletion is permanent and we cannot reinstate deleted profiles. Your matches and messages will
  • Why did my Match or Chat disappear?
    the user has either deleted your profile or deleted their account from the app. If you accidentally delete one of your chats
  • How do I manage my notifications?
    new ones, it could be that this member deleted/unmatched your profile or their account. Alternatively, try logging out of the
  • How do I delete a match or chat?
    You can delete a match or a chat by pressing on the member and holding until the delete/un-match confirmation comes up. Confirm
  • How do I report/block a member?
    first, they deleted or hid their account, the conversation is gone, or you no longer have access to your own account. You can
  • Why is my account blocked?
    your account yourself. Only our Customer Support team can review and reinstate a blocked profile. To have your account reviewed
  • I can't log in
    solves the issue, try deleting the app from your device and reinstalling it. As long as you do not delete your JSwipe profile
  • How do I manage my photos?
    settings or your Facebook account respectively. If you wish to add photos from your Instagram account, tap Connect and enter
  • How do I turn off the auto-renewal?
    Cancel auto-renewal in your Apple App Store or Google Play account — not inside the JSwipe app. Apple: see See or cancel
  • How do I edit my profile?
    Facebook Interests as they are linked to your Facebook account. If you wish to change these entries, you must do so on Facebook
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Frequently asked questions

  • What do the icons stand for?
  • How do I delete my profile?
  • What can I do with a free membership?
  • Basic troubleshooting guide
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