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How do I delete my profile?
to "reset" your account. A deletion is permanent and we cannot reinstate deleted profiles. Your matches and messages will -
Why did my Match or Chat disappear?
the user has either deleted your profile or deleted their account from the app. If you accidentally delete one of your chats -
How do I manage my notifications?
new ones, it could be that this member deleted/unmatched your profile or their account. Alternatively, try logging out of the -
How do I delete a match or chat?
You can delete a match or a chat by pressing on the member and holding until the delete/un-match confirmation comes up. Confirm -
How do I report/block a member?
first, they deleted or hid their account, the conversation is gone, or you no longer have access to your own account. You can -
Why is my account blocked?
your account yourself. Only our Customer Support team can review and reinstate a blocked profile. To have your account reviewed -
I can't log in
solves the issue, try deleting the app from your device and reinstalling it. As long as you do not delete your JSwipe profile -
How do I manage my photos?
settings or your Facebook account respectively. If you wish to add photos from your Instagram account, tap Connect and enter -
How do I turn off the auto-renewal?
Cancel auto-renewal in your Apple App Store or Google Play account — not inside the JSwipe app. Apple: see See or cancel -
How do I edit my profile?
Facebook Interests as they are linked to your Facebook account. If you wish to change these entries, you must do so on Facebook